cx77 Privacy Policy

1 Introduction

cx77 is committed to protecting the privacy of every player who registers and uses the cx77 platform. This Privacy Policy sets out how cx77 collects, uses, stores and protects personal information provided by players based in Pakistan when they access the website, use the mobile app, place bets, play casino or slot games, or contact cx77 support.

By creating a cx77 account and using the platform, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal information as described here. If you do not agree with how cx77 handles personal data, you should not create an account or continue using the platform.

This policy applies to all personal information collected through the cx77 website at cx77.vu, the cx77 mobile application, and any communications between you and cx77 support. It covers data collected from account registration, deposits in PKR, withdrawals, sports betting activity, casino gameplay and any other interactions with cx77 services.

2 What Data We Collect

cx77 collects different categories of personal information depending on how you interact with the platform. The main categories are as follows:

cx77 does not collect sensitive personal categories such as racial or ethnic origin, political opinions, religious beliefs or biometric data. The only sensitive-category data cx77 may process is age-related information, and this is collected solely to enforce the 18+ age requirement.

3 How We Use Your Data

cx77 uses the personal data it collects for specific, legitimate purposes. The table below summarises the main purposes and the legal basis for each:

• Account creation and management: Your name, mobile number and date of birth are used to create and maintain your cx77 account, verify your identity, and apply the 18+ age restriction.
• Processing PKR transactions: Financial data is used to process your deposits via JazzCash, Easypaisa, Raast or bank transfer, and to pay out your withdrawals to your nominated PKR account.
• Platform personalisation: Your activity and preference data is used to personalise your cx77 experience — for example remembering your preferred sports markets (cricket, PSL, T20) or your most-played slot games.
• Security and fraud prevention: Technical data including IP address and device information is used to detect unusual login activity, identify multi-accounting and protect your cx77 account from unauthorised access.
• Responsible gaming: Your gaming activity and session data is used to support responsible gaming tools such as deposit limit monitoring, session tracking and self-exclusion enforcement.
• Customer support: Communication data from your support interactions is used to resolve queries, process complaints and improve cx77's support quality.
• Marketing (optional): With your consent, cx77 may use your contact details to send you information about bonuses, promotions, new games, PSL betting offers and platform updates. You can opt out of marketing at any time.
• Legal and compliance obligations: cx77 may be required to process and retain certain data to comply with applicable legal obligations including anti-money laundering requirements and financial record-keeping rules.

4 Payment Data & PKR Transactions

Because cx77 operates entirely in PKR and supports mobile-first payment methods popular in Pakistan — including JazzCash, Easypaisa, Raast and bank transfers — it is important to be clear about how payment data is handled.

When you make a PKR deposit or request a withdrawal, cx77 passes the necessary transaction details to the relevant payment provider (for example, JazzCash or your bank). Each payment provider processes that transaction under its own privacy and security standards. cx77 receives confirmation of the transaction outcome but does not store your full mobile wallet PIN, card number or internet banking credentials on cx77 servers.

• cx77 stores the amount, date, transaction reference and the type of payment method used for each deposit and withdrawal. This is necessary for account balance management and dispute resolution.
• cx77 does not store your JazzCash or Easypaisa PIN at any point. If you are ever asked for your mobile wallet PIN by anyone claiming to be cx77 support, do not share it — this is not a legitimate cx77 request.
• Bank account numbers and Raast IDs provided for withdrawal purposes are stored securely and used only to process your requested withdrawal.
• All PKR financial records associated with your account are retained for a minimum period as required by applicable financial record-keeping obligations, even after account closure.

5 Sharing Your Data

cx77 does not sell your personal information to third parties. However, cx77 does share data with a limited set of service partners where necessary to operate the platform. These include:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction data needed to process your PKR deposits and withdrawals.
• Identity verification providers: Where cx77 requests KYC (Know Your Customer) verification, your identity documents may be processed by a third-party verification service. These providers are contractually bound to handle your data securely and only for the purposes of identity verification.
• Game providers: For casino and slot games provided by third-party studios, your gameplay session data (game ID, bet amounts, outcomes) is processed by the game provider to run the game. Game providers do not receive your name, mobile number or financial data.
• Fraud prevention and security services: cx77 may share technical data (IP address, device fingerprint) with fraud detection services to identify and prevent unauthorised access, multi-accounting and financial fraud.
• Legal and regulatory obligations: cx77 may disclose personal data to law enforcement, financial intelligence authorities or other relevant bodies if required to do so by applicable law or in response to a valid legal request.

All third-party service providers that receive cx77 player data are required to process it only for the specified purpose, maintain appropriate data security standards and not share it further without cx77's authorisation.

6 Cookies & Tracking Technologies

cx77 uses cookies and similar technologies on the cx77 website and within the mobile app. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.

• Essential cookies: Required for the platform to work. These keep you logged in to your cx77 account across pages, maintain your session security and remember your language and currency (PKR) preferences. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as your preferred sports section (cricket, PSL, football), your last-played games in the slot lobby and your responsible gaming settings.
• Analytics cookies: Help cx77 understand how players use the platform — which pages are visited, how long sessions last and where players encounter issues. This data is aggregated and not linked to individual player identities for analytics purposes.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity and unusual account behaviour.

cx77 does not use third-party advertising cookies or allow external ad networks to track cx77 players across other websites. The cookies used by cx77 are limited to those necessary for operating the platform and understanding its performance.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in or using core cx77 features. Disabling functional and analytics cookies will not prevent you from using the platform but may reduce personalisation.

7 Data Retention

cx77 retains personal data only for as long as necessary for the purposes it was collected, or as required by applicable legal obligations. The general retention periods are as follows:

• Active account data: Retained for the full duration of your cx77 account being open, plus a reasonable period after closure.
• Financial transaction records: PKR deposit and withdrawal records are retained for a minimum period after the transaction date, in line with standard financial record-keeping requirements. These records may be retained longer if they are subject to an ongoing dispute or investigation.
• Betting and gaming history: Your bet history, game sessions and bonus usage are retained for the period your account is open. After account closure, summary records may be retained for compliance purposes.
• KYC and identity documents: Copies of identity documents submitted for verification are retained for the minimum period required and then securely deleted unless a longer retention period is legally required.
• Support communications: Chat transcripts and support emails are retained for a reasonable period to allow follow-up on unresolved issues and to improve service quality.

When data is no longer required and no legal obligation requires its retention, cx77 securely deletes or anonymises it so it can no longer be linked to your identity.

8 Children & Minors

cx77 is strictly an adult platform. The minimum age to register an account, make a PKR deposit, place a bet or access any cx77 game is 18 years. cx77 does not knowingly collect personal information from anyone under the age of 18.

If cx77 discovers that a player who has registered an account is under 18 years of age, the account will be immediately closed, all activity will be voided, and any deposited funds will be returned to the payment method used — provided those funds were not obtained through fraudulent means.

If you are a parent or guardian and believe that a minor has registered a cx77 account using false age information, contact cx77 support immediately so the account can be closed and any deposited PKR returned.

9 Security Measures

cx77 takes the security of player data seriously. The platform implements a range of technical and organisational measures to protect personal information against unauthorised access, loss, misuse and alteration.

• Encryption in transit: All data transmitted between your device and cx77 servers — including login credentials, PKR transaction data and personal account information — is encrypted using industry-standard TLS (Transport Layer Security).
• Encryption at rest: Sensitive personal data stored on cx77 servers, including financial records and identity data, is encrypted at rest.
• Access controls: Access to personal player data within cx77 is restricted to authorised personnel who need it to carry out their role. Access is logged and monitored.
• Fraud monitoring: cx77 uses automated systems to monitor for unusual login patterns, suspicious transaction activity and multi-accounting behaviour in real time.
• Two-factor authentication: cx77 recommends enabling any available account security features including mobile number verification to add an extra layer of protection to your account.

Despite these measures, no platform can guarantee absolute security. If cx77 becomes aware of a data security incident that affects player personal data, cx77 will take immediate steps to contain the incident and will notify affected players where required.

10 Exercising Your Rights

If you want to exercise any of your data rights — access, correction, deletion, restriction, objection or portability — you can do so by contacting cx77 support through the Help section of your registered account.

When submitting a data rights request, cx77 will ask you to verify your identity before processing the request. This is a security measure to ensure that personal data is not disclosed to or deleted by someone who is not the account holder.

• Access requests: cx77 will provide a copy of the personal data held on your account within a reasonable timeframe of your verified request.
• Correction requests: If any personal data held by cx77 is inaccurate, cx77 will correct it promptly on receipt of a verified request and supporting evidence where relevant.
• Deletion requests: cx77 will delete your account and associated personal data on request, subject to retaining records that are required by legal obligations such as financial record-keeping rules. Records required for legal purposes cannot be deleted on request but will be securely stored and not used for any other purpose.
• Opt-out of marketing: You can opt out of cx77 promotional communications at any time through your account settings or by contacting support. Opting out of marketing does not affect operational communications such as transaction confirmations and account security alerts.

11 Updates to This Privacy Policy

cx77 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable legal requirements, or the introduction of new platform features. When this policy is updated, the "Last updated" date at the top of this page will be revised.

For material changes — for example if cx77 begins processing a new category of personal data or sharing data with a new type of third party — cx77 will notify registered players via their account mobile number or email before the change takes effect where reasonably practicable.

Continued use of the cx77 platform after an updated Privacy Policy is posted constitutes acceptance of the updated policy. cx77 recommends checking this page periodically and particularly before the start of major cricket or PSL seasons when platform features and associated data processing may be updated.

12 Contact Us About Privacy

If you have a question, concern or complaint about how cx77 handles your personal data, the cx77 support team is available to help. Privacy-related queries are treated as a priority and are handled by team members with appropriate data privacy awareness.

• For account data queries: use the in-platform support chat available after login.
• For general privacy questions: visit the FAQ page — common privacy questions are addressed there.
• For data deletion or access requests: contact cx77 support with your account username and a clear description of your request. Identity verification will be required before the request is processed.

cx77 privacy contact email: [email protected]

cx77 support email: [email protected]